1903 is here, what have we seen?

Windows Update 1903

We’ve done numerous Windows 10 Build 1903 Updates, ranging from new machines just out of the box to systems that are several years old.


Biggest Tip for Keeping your Hair during the 1903 Update…

The biggest factor we’ve seen that affects successful completion is the update status of the machine itself. I’m not referring to Microsoft or Windows Updates here, but updates to drivers, firmware, and the BIOS or UEFI. (Some long-time users might even still think of this as CMOS – talk about a flashback! LOL)

When was the last time you checked for updates from your computer manufacturer? Thankfully, Microsoft is now starting to check systems for known updates and actually giving a message that the system isn’t ready yet.

Error Message: This PC can't be upgraded to Windows 10.


Out-of-date drivers can, and often do, cause a “Feature Update” to fail. Normally the system is able to undo the changes and revert to the previous Build. Unfortunately, there are times where the update fails at a critical point in the process and can actually corrupt the operating system. Thankfully, Microsoft has started notifying of available Feature Updates before installing them.


How to accomplish manufacturer updates

One nice thing is that most consumer systems today have update utilities from the manufacturer already installed on the computer. If you don’t have one of these handy tools on your system, there’s also the “Support” section on the manufacturer’s website (there are various reasons why you may not have the manufacturers update utility installed – like security and privacy concerns or a failed update of the utility). Additionally, some have an online scan utility to check your machine for available updates. If you built the system yourself, plan for a little more time to check updates for each component.


Another Road Block…

The second issue was already known by Microsoft. If you use an external USB storage device, especially as the installation source, drive letter assignment changes may break the installation. As such, Microsoft actually blocked the installation from proceeding.

There is a partial “fix” that has been published which recommends removing all USB media devices from the system and restarting the installation. If you are using a USB device as the installation source, copy all of its content to your local drive and try running it from there instead. Hopefully, you have enough free space.


Remote Desktop

Another known issue with the 1903 update is with Remote Desktop with computers utilizing older, legacy video drivers. If you remote into a machine that utilizes these drivers, all you will see is a black screen. While Microsoft says they are working to correct this, that fix is not out yet. The problem is that the Remote Desktop Services is using the video drivers on the remote machine first instead of how it was done previously it utilized the machine that was remoting in. There are some supposed fixes online, which we have tried with no success. The only option we have found with this is to Roll Back the update.


As always, do a Backup!

Surprisingly, that is the end of our experienced “Issues” list so far for installing Build 1903. The extra caution given to this rollout seems to be making things much smoother – though it was delayed a month. Of course, others have experienced additional problems and your own experience may vary.

As always, a backup is recommended before any major update as a precaution. While online backups are nice, when doing a full system update like this, it is better to have an external drive on hand.


If you need help…

If you need help, always feel free to reach out, or just bring your computer into our office for the OS Upgrade service, or we also include the update into the Computer Tune-up services.



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