About the Remote Computer Repair software we use to access your computer
Zoho Assist is cloud-based remote support and remote access software that helps you support customers from a distance through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly. A few seconds is all you need to establish secure connections to offer your customers remote support solutions.
Secured With SSL and 256-bit AES Encryption.
The exchange of data in Zoho Assist during a session takes place through industry-standard, SSL and 256-bit AES protocols. Your sessions are safe and secure from any intrusion or tampering with the shared data.
Data Anonymization. Privacy Sheild.
Internet Privacy is all about the protection of sensitive and private information. With data anonymization, we protect Personally Identifiable Information (PII) like technicians’ IP addresses, customers’ email addresses, and customers’ IP addresses by allowing you to make the information anonymous at any time.
For more information about Zoho Security practices: https://www.zoho.com/security.html