As of 5/14/2021, we are no longer requiring appointments for Drop-Offs or Pickups.
We are currently requiring appointments for Drop-offs and Pickups in order to limit the number of people in our reception area at any specific time. We ask that when you arrive at your appointment time, place your items on the front reception counter, then back away to the edge of the line so we may maintain 6′ of distance.
All touch surfaces are disinfected with a botanical disinfectant, Concrobium Broad Spectrum Disinfectant II, that does not require PPE to apply (less harmful to humans) and is EPA approved as a viricide, fungicide, bacteriacide, and tuberculocidal
upon opening each day with the date & time noted on the doors (and we do disinfect at other times if needed, though the CDC has stated that touch surfaces are the least likely way to contract COVID-19) as needed, as well as the Seventh Generation spray disinfectant. Both use Thymol, a derivative found in oil of thyme, as their active ingredient.
We have incorporated multiple layers of air sanitization technology in our office that utilizes: Photocatalytic Oxidation (PCO), Broadspectrum UV-C, TiO2, Ozone (O3 at less than 0.05 ppm), RF Ionization, HEPA manufactured with ionic silver particles. One of the air purifiers that we use has the ActivePure® Technology and has been lab-confirmed to provide 99.98% reduction of SARS-COV-2 on surfaces in a controlled environment as well as a 99.999% kill rate of airborne RNA viruses in just 30 minutes (we actually had incorporated these technologies years back to help reduce allergens, issues during cold, and flu, and just because it made sense to us). Additionally, our HVAC system is constantly circulating the air, and our suite has an exterior exhaust fan constantly exchanging air with the outside. Select lights in our office have also been changed to the Sylvania LightShield technology. Additional sanitization measures for your specific device(s) are available for those in vulnerable demographics or upon request (for example: we have a Commercial Ozone Generator). Curbside drop-off and pickup are available if needed.
Masks, like everywhere in MN, are required UNLESS you are specifically excluded under EO 20-81 Point 8a, which we are not able to ask you about or deny service due to Point 15e of the EO. As of 5/14/2021, the mask mandate has ended in MN with EO 21-23.
Hand sanitizer with 70% Ethyl Alcohol made by Talyoni and also contains Aloe Vera is available at the front desk for use.
Staff are monitored for any signs of sickness, including possible signs of COVID-19, and will stay home if so needed. Beyond these measures and other measures like washing hands, etc, the owners of the company and some of the staff have also decided to incorporate a homeoprophylaxis protocol for themselves as an added layer of precaution during this time.