Have had two repair experiences with Psinergy one a long time ago when I first got this HP Pavilion and just recently. The computer was a bit of a lemon and went back to the factory under warranty repairs twice and when it was out of warranty we got the BSOD and brought it to Psinergy and they fixed it and it worked fine but now — 5 or 6 years later it was slowing down — my wife and I mainly use it for basic Microsoft Office programs and internet — it was hanging up and extremely slow — we were going to replace it but money is tight so we brought it in for a tune up and it is nearly as fast as my new work laptop. Can’t say enough good things about Psinergy. Great company! Great service! Extremely knowledgeable and helpful!