Referral Credits for Referring Customers!
As you know, small businesses value their customers deeply, and their
work shows it. Since we started our business over 3 years ago, we have
wanted to do a “Referral Credit” system, though the issue was… making
it easy to keep track of, which is very important for a small business
like ours. Well, we have finally found a VERY easy system to help give
our customers credit towards services when they refer a new paying
customer to us 🙂
Our new online appointment system takes care of all of it for us 🙂 It
asks new customer where they found out about us (and if we see your
name, we will apply the credit to your account)… then, the next time
you have service with us, any credits on your account will automatically
be applied to the service! Note though, if you are booking it yourself,
click the “Manage your Account”, login, then schedule the service from
inside the Customer area.
How awesome is that!
AWESOME thing with our new online system is that it allows us to sell
Gift Certificates right online. The Gift Certificate gets emailed right
over to you so you can print it out. Our Gift Certificates are valid for
5 YEARS 🙂 Also, when you purchase a Gift Certificate for someone
else… you are referring us to a new customer… and will see a $10
Service Credit on your account!
To purchase a Gift Certificate for someone, just go to our website at http://tech.psinergy.info and click “Schedule Repair”. From here you click “Purchase Gift Certificate.”
*Note: Unfortunately, the system does not allow for the Gift
Certificates to be for only a dollar amount, instead they are Gift
Certificates for a specific service, so when you purchase a specific
service, like the $99 Virus Removal, though lets say they need the
Computer Tune-up for $149, the $99 Gift Certificate will be applied to
the Computer Tune-up, meaning they will only have to pay $50.