Tech Glossary: What is a Virus? Virus is a term that is thrown around a lot. The easiest way to describe it is to think about your computer like the human body. A virus is an infection with varying degrees of severity. Some are just mild annoyances, eg. sluggish response,[...]
Beware: Computer Repair Phone Scams Are On The Rise Again!
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It is quite common to have some errors in your event viewer. While some are extremely critical to have repaired, most simply refer to timeouts or minor glitches in programs, and do not justify a major overhaul of your system, especially at the prices you are being quoted. If there are serious errors, you will most likely have noticed them before opening your event viewer.
The safest thing is to simply hang up on them. If your are feeling adventurous, try to get as much info from them as you can, including a number where you can call them back. This information could then be given to the proper authorities, such as the Federal Trade Commission, the Federal Communication Commission, or even your state’s Attorney General or local police.
If you have already received one of these calls and have given them access, shut down your computer and get a reputable, qualified technician to take a look at it. You should also consider changing all your passwords from a secure computer. If you notice any transactions on accounts that you did not make, immediately report them your bank or appropriate financial institution.
Never, I repeat, Never give someone you do not know and trust remote access into your computer.
Tech Glossary What is Malware? Malware is an umbrella term for any program that is “bad” for your computer. Short for Malicious Software. To repair these, we would use our standard Virus, Malware, and Spyware removal service. ——————- For assistance with this or any other Tech Tip, please call us at 612-234-7237. Phone[...]